PHOENIX
Health Compass
Healthcare decisions deserve clarity, not guesswork.
Skip to content
Phoenix Health Compass logo featuring the Phoenix Compass emblem, symbolizing trusted guidance and resilience.PHOENIXHealth Compass

Support

Contacting support

Updated

Contacting support

We aim to respond to every message within one business day.

The fastest way to reach us

  • **Ask Phoenix** — Try the AI navigator first (button in the header). It can answer most questions about the site and healthcare navigation with cited sources.
  • **In-app feedback** — Click the feedback button on any page to send us a bug report, feature request, or comment. It captures the page URL automatically.
  • **Email** — support@phoenixhealthcompass.com for general support, privacy@phoenixhealthcompass.com for data or account deletion.

What to include

  • What you were trying to do.
  • What happened instead.
  • The URL of the page you were on.
  • A screenshot, if helpful.

Medical emergencies

Phoenix Health Compass is not a substitute for professional medical care. If you or someone you love is having a medical emergency, call 911 or go to the nearest emergency room immediately.