Learn Center
Quick Guides
Two- to four-minute answers to the questions patients and caregivers ask most. Every guide names its source and the date Phoenix retrieved it.
12 guides
- Procedures & Tests3 min
What is an MRI?
What actually happens during an MRI, and how should I prepare?
- Patient Rights2 min
What is informed consent?
What is informed consent supposed to include?
- Medications3 min
How to read a prescription label
What does each field on a prescription label mean?
- Procedures & Tests3 min
Understanding a CBC panel (educational only)
What is a complete blood count measuring?
- Healthcare Navigation3 min
What is an ICU?
How is an intensive care unit different from a regular hospital floor?
- Healthcare Navigation3 min
What is a specialist?
How is specialty care organized, and who do I see for what?
- Healthcare Navigation3 min
How referrals work
Who sends the referral, and how do I know it went through?
- Procedures & Tests3 min
What is rehabilitation?
What do rehab services actually include?
- Healthcare Navigation3 min
What is palliative care?
Is palliative care the same as hospice?
- Healthcare Navigation4 min
How hospitals work
Who is who during a hospital stay?
- Healthcare Navigation3 min
How to get a second opinion
Will asking for a second opinion offend my doctor?
- Sepsis Education2 min
Sepsis warning signs at a glance
What signs should make someone seek care urgently?