PHOENIX
Health Compass
Healthcare decisions deserve clarity, not guesswork.
Skip to content
Prepare Me

Prepare for the NICU

For parents of a baby in intensive care.

It's okay to feel nervous. Nervous and prepared is a good place to be.

Your preparation progress

0 of 50 steps · saved on this device

Adds the event plus preparation reminders at two weeks, one week, two days, and the day before.

Email

Overview

The NICU is overwhelming at first and becomes familiar faster than you expect. You are your baby's parent there, not a visitor.

What to expect

  • Monitors, tubes, and alarms — most alarms are routine
  • Daily rounds where you can participate
  • Feeding, growing, and breathing as the main milestones
  • A discharge date that shifts as your baby progresses

Questions to ask

  • What are the goals before our baby can come home?

  • How can I be involved in care — holding, feeding, skin to skin?

  • Who is our primary nurse and neonatologist?

  • What support exists for us — lactation, social work, parking, lodging?

  • In plain language, what is happening and why is it recommended now?

    Plain language is your right. Ask again if the answer is technical.

  • What are my options, including waiting or doing nothing?

  • How will this change what I can do day to day, and for how long?

  • What should I do to prepare?

  • Who do I call with questions, and what number do I use after hours?

  • What would make you want to see me sooner?

    This turns vague worry into a clear trigger for calling.

Personalize with Ask Phoenix

Interactive checklists

Check items off as you go. Progress is saved on this device so you can continue later.

Private to this device. Included when you print, export, or save to your Health Binder.

For caregivers and family

What caregivers can expect

  • Days that blur together
  • Guilt that is common and unearned
  • Advice from many people at once

How caregivers can help

  • Take turns at the bedside so someone always sleeps
  • Keep a shared log of updates for family so you are not repeating them
  • Ask for parent support groups — other NICU parents help

Questions caregivers should ask

  • Can we stay overnight, and what facilities exist for parents?
  • How do we get updates when we are not here?
  • What training will we need before discharge?

Recovery and what happens next

  1. Before admission

    Paperwork, packing, and home coverage.

    • · Confirm authorization
    • · Pack a small bag
    • · Arrange pets, children, and mail
  2. During the stay

    Track the plan each day.

    • · Ask for the daily plan
    • · Note who is leading your care
    • · Ask what has to happen before going home
  3. Discharge day

    Leave with clarity, not a stack of paper.

    • · Medication reconciliation
    • · Written instructions read back aloud
    • · Follow-up appointment scheduled
  4. First week home

    The riskiest week. Watch and rest.

    • · Fill prescriptions
    • · Attend or confirm follow-up
    • · Track symptoms daily

    Watch for: Fever, chills, or a wound that becomes red, warm, swollen, or leaks fluid; Pain that keeps getting worse instead of slowly better; New confusion, dizziness, or fainting; Nausea or vomiting that stops you from keeping fluids down

Risks and warning signs

Possible risks to ask about

  • Every procedure and medicine carries some risk — ask for yours in numbers, not adjectives
  • Reactions to medicines, contrast, or anesthesia
  • Infection
  • Delays or the need for a repeat visit

Warning signs — call your clinician

  • · Fever, chills, or a wound that becomes red, warm, swollen, or leaks fluid
  • · Pain that keeps getting worse instead of slowly better
  • · New confusion, dizziness, or fainting
  • · Nausea or vomiting that stops you from keeping fluids down

Red flags — seek emergency care

  • · Trouble breathing or shortness of breath at rest
  • · Chest pain or pressure
  • · Heavy bleeding that will not stop
  • · Sudden weakness, facial droop, or trouble speaking
  • · Signs of sepsis — fever with fast heart rate, confusion, clammy skin, or a feeling that something is very wrong

In an emergency, call 911. Do not wait for a call back.

Follow-up care

  • Attend the follow-up within the window you were given
  • Reconcile every medicine against the discharge list
  • Ask for home health or therapy referrals to be confirmed

Frequently asked questions

Helpful resources

People preparing for this also read

Prepare Me is educational preparation support from Phoenix Health Compass. It does not diagnose, recommend treatment, or replace the guidance of your clinician. Checklists and notes stay on this device unless you save or share them yourself.