Skip to content
Phoenix Health CompassPhoenixHealth Compass
Transparency First

Healthcare Decisions Deserve Transparency

At Phoenix Health Compass, we believe every healthcare decision should be based on trusted, verifiable information.

That's why we clearly identify where our information comes from, when it was last verified, how often it is refreshed, and how you can verify it yourself.

Section 1

Why Trust Matters

Choosing a healthcare provider is one of the most important decisions you will ever make. You deserve more than a page of search results.

  • Transparency
  • Context
  • Education
  • Verified public information
  • Official source links
  • Plain-language explanations

Section 2

Our Promise

Our Promise

Phoenix Health Compass will never discourage you from reviewing original public records.

We believe informed patients make better healthcare decisions. That's why we make it easy to access trusted public sources — while helping you understand what those records mean, not just what they say.

Section 3

Where Our Information Comes From

Every profile is built from public sources. Here's the complete catalog.

NPPES — National Plan & Provider Enumeration System

Government

Active

NPI numbers, taxonomy, and practice addresses for every U.S. provider.

Refresh
Weekly
Verification
Direct download from CMS with NPI checksum validation.
Last refresh
Refreshed this week
Last successful sync
Automated hourly incremental syncs
Visit official website

CMS Care Compare

Government

Active

Medicare participation and publicly reported quality measures.

Refresh
Monthly
Verification
Ingested from the CMS Provider Data Catalog with schema validation.
Last refresh
Refreshed within the last 30 days
Last successful sync
Monthly scheduled sync
Visit official website

HHS Office of Inspector General — LEIE

Government

Active

Federal exclusion status for Medicare, Medicaid, and federal programs.

Refresh
Monthly
Verification
Cross-referenced by NPI and legal name.
Last refresh
Refreshed within the last 30 days
Last successful sync
Monthly scheduled sync
Visit official website

State Medical Boards

Licensing

Active

License status, expiration dates, and publicly available board actions.

Refresh
Set by each state agency
Verification
Verified directly against each state's licensing portal.
Last refresh
Continuously verified per state
Last successful sync
On-demand verification per profile
Visit official website

Federation of State Medical Boards (DocInfo)

Professional

Active

Nationwide physician licensure and public board action lookups.

Refresh
Maintained by FSMB
Verification
Deep link handoff to the FSMB verification tool.
Last refresh
Live external verification
Last successful sync
Real-time link
Visit official website

Hospitals & Health Systems

Facility

Active

Facility identity, service lines, and CMS certification numbers.

Refresh
Rolling
Verification
Matched to CMS CCN and NPPES facility records.
Last refresh
Updated with each CMS release
Last successful sync
Rolling
Visit official website

Federal & State Health Agencies

Government

Monitored

Public advisories, safety notices, and licensing directories.

Refresh
As published
Verification
Direct handoff to the issuing agency's public website.
Last refresh
Live agency link
Last successful sync
Continuous
Visit official website

Section 4

How We Verify Information

Every fact on Phoenix Health Compass moves through a six-step verification flow before it appears on a profile.

  1. Step 1

    Public Source

    Ingested from an authoritative public dataset.

  2. Step 2

    Validation

    Format, identifier, and cross-source checks.

  3. Step 3

    Normalization

    Standardized names, addresses, and codes.

  4. Step 4

    Quality Checks

    Anomaly detection and outlier flags.

  5. Step 5

    Educational Context

    Plain-language explanations added.

  6. Step 6

    Published Profile

    Visible with source and last-verified date.

Section 5

What "Verified Public Information" Means

Every field on every profile carries one of these four honest states.

Verified

Matched to an authoritative public source and current as of the last verified date.

Checked — None Found

We queried the source and no record exists for this provider or facility.

Not Yet Queried

This source has not been checked yet. Queued for the next scheduled sync.

Not Applicable

This field does not apply to this subject type.

Section 6

Last Verified

Why dates matter

Public records change constantly. A last-verified date is your fastest signal for how fresh a fact is right now.

Why datasets refresh at different times

NPPES refreshes weekly, CMS quarterly, state boards on their own schedules. Our timestamps reflect each dataset's real cadence.

Why official sources occasionally update after us

Boards can post changes the same day. If a source is more recent, we always link to it directly so you can see the latest.

How refresh schedules work

Automated jobs run continuously against every source. Scheduled and on-demand refreshes keep the platform current.

Section 7

Why Information May Differ

A few normal reasons a Phoenix profile and an official source may not match perfectly on a given day.

Section 9

Why Phoenix Health Compass Is Different

Official public sources
Phoenix Health Compass
Publish records
Explains records in plain language
Verify information
Helps you understand what it means
Individual data
Decision support
Separate websites
One organized experience
Raw information
Context and education
Verification
Confidence

Official public sources provide the facts. Phoenix Health Compass helps you understand them.

Section 10

Transparency Timeline

From publication to your screen — the journey every fact takes.

  1. 1

    Information Published

    Public agency releases new data.

  2. 2

    Verified

    Cross-checked against authoritative identifiers.

  3. 3

    Quality Checked

    Anomaly detection and outlier review.

  4. 4

    Profile Updated

    Fields refreshed with new values and timestamps.

  5. 5

    Educational Context Added

    Plain-language explanations attached.

  6. 6

    Available to Patients

    Visible with sources and last-verified dates.

Transparency builds trust.
Understanding builds confidence.

Verify the facts. Understand what they mean. Choose with confidence.