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Imaging studies

The written report and the actual images are two different requests.

Step by step

  1. 1Ask for the radiology report AND the DICOM images on disc or via secure transfer.
  2. 2Second opinions and surgical planning almost always require the images, not just the report.
  3. 3Imaging is usually held by the facility that performed the scan, not the ordering physician.
  4. 4Ask how long images are retained — some facilities purge after a set number of years.
Before you move on

Write down who you spoke with, the date, and what they promised. A short dated note is the single most useful thing you can have if this issue has to be escalated later.

Ask Phoenix about this
Explain imaging studies in simple terms.What should I say when I call?What happens if they say no?

Educational purposes only

Phoenix Health Compass does not provide legal advice or medical advice. This content summarizes publicly available government and nonprofit resources and is cited throughout. Always confirm requirements, deadlines, and forms with the official agency.

Last reviewed by the Phoenix Health Compass editorial team.